Assistance & Phone Orders

For questions or to order by phone, including tax-exempt (see below for TAX EXEMPTION information) and check orders, please contact our fulfillment vendor Lake Pointe Customer Service.

If your order ships to the following states, and you have a tax exemption certificate, please email ( or fax (423.279.9298) documentation. Sales tax will be refunded once documentation has been received for TN, VA, NC, KY, & WV.

Shipments to locations outside the above states will not be charged sales tax.

Phone: 1 (800) 706-0870

Fax: (423) 279-9298


Hours: Monday – Friday, 8 a.m. – 5 p.m. Eastern Time